Agents4Delivery

Agents4Delivery

Food delivery refund recovery for restaurant chains in Peru

Agents4Delivery is an AI platform that automatically recovers the money restaurant and QSR chains lose on PedidosYa, Rappi and DiDi Food in Peru: unjustified refunds, cancelled or unpaid orders, late-pickup claims and chargebacks. It covers every delivery platform in the country and runs with no upfront cost: we only charge a commission on what is recovered.

Every delivery platform we cover in Peru

PedidosYa

PedidosYa applies its own refund and settlement rules in Peru. Every incident — a cancelled order, an order that never arrives, a refund granted to the customer — is deducted from your payout, and without an order-by-order review that loss is never claimed back. Agents4Delivery reviews each PedidosYa settlement, flags the claimable orders and runs the dispute with evidence.

PedidosYa →

Rappi

Rappi applies its own refund and settlement rules in Peru. Every incident — a cancelled order, an order that never arrives, a refund granted to the customer — is deducted from your payout, and without an order-by-order review that loss is never claimed back. Agents4Delivery reviews each Rappi settlement, flags the claimable orders and runs the dispute with evidence.

Rappi →

DiDi Food

DiDi Food applies its own refund and settlement rules in Peru. Every incident — a cancelled order, an order that never arrives, a refund granted to the customer — is deducted from your payout, and without an order-by-order review that loss is never claimed back. Agents4Delivery reviews each DiDi Food settlement, flags the claimable orders and runs the dispute with evidence.

DiDi Food →

What we recover

  • Unjustified refunds

    Refunds granted to the customer and charged to the restaurant without a valid reason.

  • Cancelled orders

    Orders prepared and then cancelled, with the food cost already absorbed by the store.

  • Unpaid orders

    Delivered orders missing from the payout, or settled for less than they should be.

  • Late-pickup claims

    Orders waiting for a courier that end up as an incident blamed on the store.

  • Chargebacks

    Payment disputes that end up deducted from the restaurant's revenue.

How it works

  1. 1

    Connect the platform accounts

    We connect each delivery platform account and centralise orders and settlements across all your stores.

  2. 2

    AI detects every claimable order

    The agents review order by order and flag each incident that can be claimed under each platform's rules.

  3. 3

    Dispute handled with evidence

    We file the claim and back it with the order evidence until the platform resolves it.

  4. 4

    Reporting on what was recovered

    You see the recovered amount by store, brand and platform in one dashboard, case by case.

Pricing model

No upfront cost and no monthly fee: Agents4Delivery charges a commission on the money it actually recovers. If nothing is recovered, there is no invoice.

Who it is for

Restaurant chains, QSR brands, franchises and multi-brand groups running many stores in Peru across several delivery platforms at once, who need one view of what they lose and what they get back.

Frequently asked questions