Agents4Delivery

Agents4Delivery

Food delivery refund recovery for restaurant and QSR chains in Central America and the Caribbean

Agents4Delivery automatically recovers the money restaurant and QSR chains lose on the delivery platforms of Central America and the Caribbean: unjustified refunds, cancelled or unpaid orders, late-pickup claims and chargebacks. Below is every country with its platforms and its own page, all with no upfront cost: commission on what is recovered only.

Countries we cover in Central America and the Caribbean

CountryDelivery platformsPage
Costa RicaUber Eats, Rappi, DiDi Food, PedidosYaView page
GuatemalaPedidosYa, Uber EatsView page
El SalvadorPedidosYa, Uber EatsView page
HondurasPedidosYaView page
NicaraguaPedidosYaView page
PanamaPedidosYaView page
the Dominican RepublicPedidosYa, Uber EatsView page

What we recover

  • Unjustified refunds

    Refunds granted to the customer and charged to the restaurant without a valid reason.

  • Cancelled orders

    Orders prepared and then cancelled, with the food cost already absorbed by the store.

  • Unpaid orders

    Delivered orders missing from the payout, or settled for less than they should be.

  • Late-pickup claims

    Orders waiting for a courier that end up as an incident blamed on the store.

  • Chargebacks

    Payment disputes that end up deducted from the restaurant's revenue.

How it works

  1. 1

    Connect the platform accounts

    We connect each delivery platform account and centralise orders and settlements across all your stores.

  2. 2

    AI detects every claimable order

    The agents review order by order and flag each incident that can be claimed under each platform's rules.

  3. 3

    Dispute handled with evidence

    We file the claim and back it with the order evidence until the platform resolves it.

  4. 4

    Reporting on what was recovered

    You see the recovered amount by store, brand and platform in one dashboard, case by case.

Pricing model

No upfront cost and no monthly fee: Agents4Delivery charges a commission on the money it actually recovers. If nothing is recovered, there is no invoice.

Who it is for

Restaurant chains, QSR brands, franchises and multi-brand groups running many stores in Central America and the Caribbean across several delivery platforms at once, who need one view of what they lose and what they get back.

Frequently asked questions